Insight: A Document Is More Than Data—Rethinking Automation from the Ground Up with AWS

Insight: A Document Is More Than Data—Rethinking Automation from the Ground Up with AWS Systems Are Built to Serve Documents In today’s landscape, much is said about automation, generative AI, and orchestration frameworks. Tools are improving. Models are faster. Interfaces are more responsive. But beneath all that change, one truth remains: most systems are built to serve documents, not the other way around. Even in the powerful ecosystem of AWS, the focus should remain on the document and its purpose. This idea is not flashy, but it is quietly foundational. In a world driven by forms, sign-ups, requests, and submissions, the work often begins with a document—a structured expression of need, intent, or record. It may be digital from the start, or it may pass through scanning, transcription, or extraction. But either way, it has a life. And in order to build systems that serve our users well, we must understand the lifecycle of that document from its beginning to its conclusion, leverag...