ChatGPT's Popularity: More Hype Than Daily Use

ChatGPT's Popularity: More Hype Than Daily Use

Introduction

Despite the extensive buzz and substantial investment in artificial intelligence (AI) products like ChatGPT, a new study by the Reuters Institute and Oxford University reveals that these technologies have yet to become integral to most people's daily routines. This research sheds light on the disparity between the hype surrounding generative AI and its actual adoption by the public.

Limited Daily Use

The study surveyed 12,000 people across six countries, including the UK. It found that only a small percentage of the population regularly engages with AI tools like ChatGPT. In the UK, a mere 2% of respondents reported daily use of such technologies. However, the study highlights a notable exception among younger individuals, particularly those aged 18 to 24, who are more inclined to adopt generative AI.

The Generative AI Hype

Generative AI, which encompasses products like ChatGPT, can produce human-like responses, images, audio, and video from simple text prompts. The launch of ChatGPT by OpenAI in November 2022 brought generative AI into the public eye, triggering a competitive rush among tech companies to develop similar capabilities. Despite the significant media attention and financial investment, the majority of the public remains indifferent or unaware of these technologies.

Lack of Interest and Awareness

The survey's findings reveal a general lack of interest and awareness about generative AI among the public. In the UK, 30% of respondents admitted to not having heard of any prominent generative AI products, including ChatGPT. This indicates that despite technological advancements and media coverage, generative AI has not yet integrated into the daily lives of most people.

Varied Opinions on Impact

The introduction of generative AI has sparked varied opinions about its potential impact. The study found that most respondents expect generative AI to significantly influence society in the next five years, especially in sectors like news, media, and science. While many believe that generative AI will enhance their personal lives, there is general pessimism about its broader societal impact, particularly concerning job security and the integrity of news and journalism.

Optimism in Science and Healthcare

People are generally optimistic about the use of generative AI in science and healthcare. They see potential benefits, such as accelerated discoveries and improved healthcare outcomes. This optimism contrasts with the wariness regarding AI's role in other areas.

Worries in Journalism and Job Security

The study also highlights significant concerns about AI's impact on job security and its use in news and journalism. Many fear that generative AI could undermine journalistic integrity and lead to job losses, underscoring the need for careful consideration and regulation.

Conclusion

The research conducted by the Reuters Institute and Oxford University underscores the gap between the high expectations for generative AI tools like ChatGPT and their actual usage by the public. While younger generations are more receptive to these technologies, a significant portion of the population remains uninterested or unaware. These findings highlight the need for informed and balanced discussions about AI's future and its implications for society, involving not only tech developers but also governments and regulators. Understanding and addressing public concerns will be crucial in navigating the path forward for generative AI.

Source:  BBC - AI products like ChatGPT much hyped but not much used, study says

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